💇Beauty & Wellness

SalonBook

SalonBook knows every stylist's schedule, every service duration, and every client's favorite color. It books appointments, manages cancellations, fills last-minute openings from the waitlist, and suggests add-on services during booking. Clients hear a friendly, on-brand voice that makes them feel like they called a boutique concierge — not a robot.

Use Cases

✓Multi-stylist appointment booking with service duration awareness
✓Waitlist management and last-minute fill notifications
✓Service upselling during booking (add a blowout? deep condition?)
✓Client preference memory (favorite stylist, color formula, allergies)
✓Gift card and package redemption

Live Demo

📞

SalonBook

Sample Call Transcript

Sample Call — Color & Cut Booking

SalonBook

Good afternoon, thank you for calling The Velvet Shear! This is Sophie, how can I make your day more beautiful?

Caller

Hi Sophie! I'd like to book a color and cut with Jenna, ideally sometime next week.

SalonBook

Absolutely! Let me pull up Jenna's schedule... and I recognize this number — welcome back, Maya! I see Jenna did your balayage last time and you loved it. Are we doing something similar, or are you thinking of a change?

Caller

Oh wow, you remember me! Yes, same balayage but maybe a trim instead of a full cut this time.

SalonBook

Sounds lovely. Jenna has Tuesday at 11:00 AM and Thursday at 1:30 PM open next week. The balayage with partial highlight takes about 2.5 hours, and a trim would be about 30 minutes. Which day works better for you?

Caller

Tuesday at 11 works great.

SalonBook

Tuesday at 11:00 AM with Jenna — booked! Before I finalize, we have a deep conditioning treatment on special this month. It pairs beautifully with color services to keep your hair healthy and vibrant. Would you like me to add that for $35?

Caller

You know what, yes — let's add it.

SalonBook

Wonderful choice, Maya! So that's balayage, trim, and deep conditioning with Jenna on Tuesday at 11:00 AM. Total will be approximately $245. I'm sending you a confirmation text now. Can't wait to see you!

Caller

Perfect, thanks Sophie!

SalonBook

Thank you, Maya! See you Tuesday — come ready to relax!

0:422:05

🔊

Audio simulation — live calls sound like a natural human conversation.

Architecture

🧠Brain

GPT-4o with salon service logic and upselling flows

📋Instructions

Warm, on-brand receptionist persona; service duration and stylist matching rules; natural upselling prompts; client preference recall

🔧Tools

Google Calendar, Boulevard / Mangomint / Vagaro salon software APIs, Twilio SMS for confirmations and waitlist

🧩Memory

Client profile with visit history, preferences, stylist relationships, and product allergies

⚙️Harness

Vapi voice orchestration with multi-stylist availability engine

🌐Environment

Vapi cloud telephony; branded with salon name and voice; Google Calendar + salon software backend

Ready to put SalonBook to work?

Commission a version tailored to your business, or get in touch for pricing and deployment options.

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